Does the app support background mode?

Yes. You can safely set your alarm and use other applications while Deep Sleep Alarm app is running in the background. If you have an alarm set, and Deep Sleep Alarm was running in the background, but was terminated by iOS, you will receive a notification that the app is no longer running and that you need to run the app again for the alarm to go off.

Does the alarm go off if the phone is on mute?

Yes. We respect Apple’s guidelines and our clients’ requests to keep their phone on mute when switched to mute, but if you set an alarm and it goes off, the alarm tone will sound until you complete the game challenge.

Does the alarm go off if I lock my phone?

Yes. If you set an alarm and it goes off, it will sound even if your phone is locked.

Does the alarm go off if I receive a phone call?

No. If you are on a phone call, the alarm will not sound until your phone call has ended.

Will I lose the alarm that I set if I terminate the app?

It depends; if you set an alarm and it goes off while the app is terminated, then the alarm sound will not go off. The next time you launch the app you will receive an alert letting you know that you missed an alarm.

If you set an alarm and it does not go off while the app is terminated, then the next time you launch the app you will conveniently find the alarm automatically set.

How do I know that Deep Sleep Alarm app is terminated?

If you have set an alarm, we monitor if the app is terminating. If the app terminates, then we notify you that Deep Sleep Alarm app requires your attention. At which point we ask you to launch the app in order for the alarm to successfully go off when scheduled.

Can I cancel an alarm that I have set?

Yes. If you go to the “Manage Alarms” screen you will be able to view the alarms that you have set, and delete them or turn them off, depending on your needs.

Can I choose to play a game challenge with less number of questions?

Yes. If you go to the “Settings” screen you will be able to change the difficulty of the challenges to “Easy” which will reduce the number of questions, while also asking you relatively easier questions.

Can I change the default alarm sound?

Yes. We have provided you with free alarm sounds for you to choose from. If they don’t suit your taste or you need more variety,  you have the option to purchase other alarm sounds, or ultimately purchase the ability to play alarm sounds from your music library.

What is the purpose of each character?

Each character gives you a different boost (or power) while using the app, e.g. more coins earned.

Is there a limit to the amount of coins I can earn?

By default you have 2 coin timer cooldowns. Each cooldown lasts 12 hours. Each time you set an alarm and complete the game challenge the coin timer goes on cooldown, there by limiting you with the number of times of earning coins in a 24 hour period. You can also choose to purchase more timers to earn more coins in a 24 hour period. Keep in mind even though you are limited to the number of times you can earn coins in a 24 hour period this does not limit you from setting multiple alarms in a day. For example, if you have 2 coin timers available and you set 3 alarms in a 24 hour period you will earn coins from your first two alarms, but you will not be earning coins from your subsequent alarms.

What can I do with the coins I earned?

You can use the coins earned to redeem them for snoozes.

When do I earn a snooze button?

When you have accumulated the required amount of coins to redeem them for a snooze. Please visit the “Trophy & Achievements” screen to know your coin balance and get an indication of how many more coins you need to redeem your next snooze.

Do snoozes that I redeemed ever expire?

No. As long as you don’t use them they remain with you forever. But if you use it, it will be gone, so use it wisely.